Fond du Lac County Communications Center announced today that Smart911 is now available in Fond du Lac County, the first county in Wisconsin to provide this service.
Smart911 allows individuals to create a Safety Profile for their household at www.smart911.com or on the Smart911 App that includes any information they want 9-1-1 and responders to have in the event of an emergency. When an individual makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right responders to the right location with the right information. The Smart911 app provides greater access to the lifesaving benefits of Smart911 and targeted location-based alerts to all individuals. The Smart911 App is available on the Apple Store or Google Play.
With Smart911, individuals can link both home and work addresses to mobile phones, which can be passed on to responders in the field for a more detailed, rapid response. Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a Safety Profile. All information is optional, and the individual has the ability to choose what details they would like to include.
“The benefits of this information on a 9-1-1 call from a cell phone are immeasurable,” said Bobbi Hicken, Director of Communications and Emergency Management. “Cell phones do not always provide an accurate location to the 9-1-1 call taker, especially when someone is calling from inside a home or building. Having this information as soon as the call is answered will allow us to be able to send help, even if the person isn’t able to tell us their location.”
Smart911 is currently available in 40 states and more than 1,500 municipalities across the country, and has been credited with positively impacting emergency outcomes including a missing child in which the girl’s photo and physical description were immediately available to 9-1-1 and responders, as well as a heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly.
Individuals are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 9-1-1. Smart911 is private and secure, is only used for emergency responses, and only made available to the 9-1-1 system in the event of an emergency call.